Paul Spencer Consulting, PTY LTD

Paul Spencer Consulting (PSC) Pty Ltd is a small Human Factors/Engineering company based in Newcastle NSW with activities throughout Australia across a number of high reliability industries (HRI) including Defence, maritime, rail and medical. PSC, previously trading as United Surveys, has been providing Human Factors solutions to these HRI for the past several years.


Our Work

PSC has been involved in a number of HRI as a consultant, subcontractor or researcher, and these include:

Human Engineering subcontractor to L3 Nautronix (a multinational company based in Fremantle WA) on the Navy's Hydrographic project for the upgrade of ship-based mission-critical systems. This work includes HF responsibilities for:

o Planning.

o Analysis (Task, Cognitive, Training Needs and Situational Analysis).

o Design and Development.

o Test and Evaluation.

o Management and Coordination.

o Tailoring of MIL-STD-1472 and MIL-HDBK-46855A.

Human Factors education and training (Bridge Resource Management training delivered to Master Mariners)


Human Factors research with NSW RailCorp. Project examined critical communications in the RailCorp Sydney train network to support examination of employee culture, attitudes, and behaviour following a number of significant system failures that resulted in passenger fatalities.

Developing delivery of Human Factors concepts and error theory training for medical undergraduates throughout their training.

RAN Hydrographic Office – Funded organisation behaviour study examining high error rates in selected digital navigation products with zero error tolerances.

Our Team

(Dir) Dr paul spencer

BAppSc (Surveying), Grad Dip (Information Systems), Grad Dip (Hydrographic Surveying), Grad Cert (Management), BA Psychology (Hons), DClinPsyc. HF Coordinator

o Maritime Human Factors Specialist

o Commander (RANR) with three Navy ship commands

o Registered Clinical Psychologist

o Company Director (Paul Spencer Consulting)

o Task Architect specialist

(assoc) mr george stamell

BA (Psychology) HF specialist (Psychologist)

o Human Factors Specialist

o Registered Psychologist

o Critical Incident Stress Specialist

o Qualified Accountant

o Accounting systems installation and integration consultant

o Company Director (own)

(dir) dr kim rackemann

BSc (Maths), B Medicine. Biomedical Consultant, Doctor of Medicine – Antithesis Fellow

o Company Director (Paul Spencer Consulting)

Captain ian grey

Master Mariner

o HF Specialist (Maritime Training Systems)

o Master (unlimited) (STCW 95) AY07239 AMSA – Australia

o Commander RANR

o Maritime Human Factors Specialist

o Maritime Studies Lecturer (Cert IV Trng & Assess)

o Company Director (own)